Service Management Specialist (Axios assyst)

Ottawa West, ONTARIO | 19 days

Job Summary

Ottawa West
NTT Data

$110,000 Average salary of similar jobs | Check Salary...

Job Description

Req ID: 97984 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Service Management Specialist (Axios assyst) to join our team in Ottawa, Ontario (CA-ON), Canada (CA).

Key Areas of Responsibility:
• Work directly with our clients and our team of subject matter experts to analyze and develop solutions for new requirements and for defects within Service Management toolset (Axios assyst).
• Act as a trusted advisor to our clients, provide subject matter expertise and define best practices.
• Creating solutions based on business requirements, providing support, enhancement and configuration expertise as needed.
• Provide Generalist expertise in a Service Management setting across multiple platforms, technologies and tools.


Professional Qualifications and Experience:
• 5 years+ experience with a Service Management Toolset (ideally Axios assyst).
• Experience with SQL Statements and Scripts.
• Experience creating scripts in LUA, VB, MS BatchFile, Perl etc.
• Experience with Network troubleshooting, load balancing, Active Directory, OS (port troubleshooting).
• Excellent communication skills including experience with facilitation and presentations and/or training.

Desired Skills:
• Experience developing with CSS.
• ITIL Foundations V.3 certification.
• Government of Canada Secret Level Clearance or at least Enhanced Reliability Clearance.

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.

Job Segment: Manager, Consulting, Database, SQL, Management, Technology

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