Senior Manager, Sales Operations

Government of Canada Ottawa and Gatineau offices, ONTARIO | 9 months
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$100,000 Average salary of similar jobs | Check Salary...

Job Description

Senior Manager, Sales Operations-FAI04396


The Senior Manager of Sales Operations will oversee the Sales operations process, functions, and analytics across FNA including the opportunity process, iSales and other related tools, commissions, sales resource training and onboarding.
The Senior Manager of Sales Operations will be responsible for driving best in class sales processes, training, sales automation and sales analytics.
Primary Responsibilities: 

  • Lead the identification for improvement opportunities across the groups, develop solutions and implement the solutions

  • Areas of Concentration include:

    • Standard opportunity processes

    • Sales Metrics

    • Pipeline and sales bookings analytics

    • Monthly Sales cadence

    • Win / Loss reviews

    • Salesforce definition, update and utilization

    • Support of the commission plan execution

  • Develops strategies for improving the effectiveness of the sales team including processes and training

  • Works across organizations to ensure that sales has the information, tools and support required to move deals forward

  • Direct supervisory responsibility of Sales Operations employees


• Bachelors degree, preferably in Business or Technology, MBA is a plus
• 12+ years experience including, Sales Operations, Sales leadership and commissions
• Prefer experience in computer equipment provider or other high tech industry
• Experience with analytics
• Experience managing people
• Experience growing & structuring a team
• Experience with sales performance improvements
• Experience with
• Experience with Oracle a plus
• Proficiency in Microsoft Office including MS Access
• Must be great communicator and be responsive to the needs of their current & prospective customers
• Ability to multi-task
• Must have strong work ethic

 Business Operations
Primary Location
Other Locations

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