Senior Customer Service Representative

Full Time | Lloydminster, SASKATCHEWAN | 8 months | Deadline: 28 May 2018
This position has expired. Do not apply!

Job Summary

Full Time
NOC 1433; Job Order #: 5622259
CIBC Saskatchewan

Job Description


Senior Customer Service Representative - Full Time

Job Overview.

As the first person our clients see, you are the face of CIBC and as a result will be relied upon to develop a rapport with customers and provide excellent client service.

What You'll Be Doing

- Create an exceptional client experience by proactively engaging with clients to understand and meet their immediate day to day banking needs
- Actively identify opportunities to deepen the clients relationship with CIBC and to positively promote CIBCs products and services
- Work as part of a team to ensure the client is receiving the most appropriate advice and introduce them to appropriate colleagues

Job Requirements

- To create a positive client experience by understanding and meeting client needs quickly, professionally and accurately
- Identifying new sales opportunities and making quality referrals to colleagues
- The ability to work in a multi-tasking environment where a high attention to detail is required in order to balance your cash, credits and other monetary transactions
- Demonstrate a strong code of ethics while adhering to and protecting client

(For full job description visit    posting 18005112)

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