Who We Are
It’s an exciting time to begin a career with Lowe’s! We are
one of Canada’s largest home improvement companies and we continue to focus on
our Canadian growth and bringing the Lowe’s brand closer to the customer.
Wherever we operate, we are committed to making a meaningful
difference in the lives of our employees, our customers and in the communities
in which we live and work.
If you’re a passionate person who shares our values and is
committed to delivering exceptional results for our customers, we want to meet
you! We offer competitive compensation, comprehensive benefits, a supportive
team environment and plenty of opportunities for personal and career
What You Will Do
The primary function of the Sales Specialist Plumbing is to
serve as the store expert on plumbing by providing detailed product information
to both customers and other Lowe's employees. The Sales Specialist Plumbing is
expected to conduct sales activities and build relationships with customers
including promoting and recommending products, plans, or installation services
that match customer needs, informing customers on pricing, options, or status
on pending orders, keeping shelves stocked and correctly displayed, and
coordinating successful completion of projects and orders. This includes
performing order management duties such as entering new orders for customers,
reaching out to vendors on special orders, tracking and fulfilling orders, and
resolving issues. The Sales Specialist Plumbing is also responsible for
providing excellent customer service through the daily execution of Lowe’s
customer service programs, following up on completed orders to ensure customer
satisfaction, and assisting customers as needed in locating, selecting,
carrying, and loading merchandise. The Sales Specialist Plumbing is also
required to maintain a safe and secure work environment by complying with
company policies and procedures for merchandising, housekeeping, safety, and
monitoring for potential theft or security risks. Lastly, the Sales Specialist
Plumbing is responsible for all other duties as assigned.
What We’re Looking
Requires morning, afternoon, and evening availability any
day of the week. Required to work a schedule as determined by sales, customer,
and business needs, but may be changed by store management based on the needs
of the store.
Physical ability to move large, bulky and/or heavy
merchandise. Physical ability to perform tasks that may require prolonged
standing, sitting, and other activities necessary to perform job duties.
What You Need To
Ability to read, write, and perform basic arithmetic
1 year external experience in customer facing sales OR 6
months Lowe's retail experience.
1 year external experience in a trade directly related to
fashion bath or plumbing.
1 year experience entering and submitting customer sales
orders, including Special Order
2 years’ experience identifying and selling products based
upon customer needs or plans.
2 years’ experience in providing customer service including
identifying and resolving customer complaints, greeting customers, answering
phones, building relationships with customers, and thanking customers for their
2 years’ experience following up on outstanding or
incomplete customer orders, sales, or installs.
1 year experience promoting product related services and
plans such as installation, delivery, credit financing, or extended protection
2 years’ experience in a sales environment with required
sales goals or metrics.
More About UsServing both retail and commercial customers,
Lowe's offers one of the largest selections of home improvement products and is
dedicated to providing exceptional customer service. With over 40,000 products
in-stock and thousands more online, Lowe’s helps customers build, improve and
beautify their homes.
0041 - Plumbing
Employment Type II
Lowe’s Canada is an inclusive employer. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.
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