Product and Documentation Assistant

Permanent | Vancouver UBC, BRITISH COLUMBIA | 5 months
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Job Summary


$106,250 Average salary of similar jobs | Check Salary...

Job Description

This position will report to the Product & Technology Manager. Primary duties will be to support the Product, Documentation teams. This is a position that offers a great opportunity to learn how a luxury tour operator works and gain some valuable industry experience.

The pace is fast, and the expectations are high. We’re a passionate and supportive team who take great pride in providing quality product and service to those in our care.

Responsibilities will include:

  • Assembling of client portfolio kits

  • Sending documents to the agents or clients via e-mail (and/or FedEx)

  • Ensuring sufficient brochure & collateral stocks; ordering more if supplies are running low

  • Maintaining up-to-date copies of our supplier’s insurance

  • Assisting with the loading and maintaining of product information within the database

  • Maintaining our database of debtors (travel agencies, wholesalers, etc.)

  • Returning signed contracts to suppliers

  • Entering blackout dates & stop sells into the database

  • Answering phones (on rotation with other staff)

  • Minor IT tasks & other duties as required

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