Housekeeper Part Time - WorldMark - Whistler

Part Time | Northern British Columbia Fort Nelson, BRITISH COLUMBIA | 4 months
This position may have expired!

Job Summary

Part Time

$54,003 Average salary of similar jobs | Check Salary...

Job Description


Housekeeper Part Time - WorldMark - Whistler - 1810488



Description

 
Housekeeper (video)
A Housekeeper will support general resort operations by cleaning resort units and maintaining resort quality standards. This position will promote Resort Standards and effectively provide services personally or refer requests to the appropriate department manager as needed to exceed guest expectations.
Essential Job Functions
Responsibilities include, but are not limited to:

• Cleans resort units to include sleeping quarters, kitchens, bathrooms and living rooms: Maintains and adheres to housekeeping detail standards. Cleans, vacuums, dusts, and sanitizes bathrooms, kitchens, and lobbies. Makes beds. Replenishes supplies, such as kitchenware and toiletries. Sorts, counts, folds, mark, or carries linens. Observe precautions required to protect hotel and guest property, and report damage, theft, and found articles to supervisors. (60% time)
• Maintain positive customer and associate relationships: Respond appropriately to guest inquiries and concerns to ensure total guest satisfaction. Handle guest issues to resolution in effort to improve the guest experience and escalate any outstanding guest inquiry or concern to management that may require additional monitoring or follow-up. Make appropriate service recovery recommendations. Promote team work and quality service through daily communications and coordination with other departments. (10% time)
• Ensure compliance with: Internal Audit, Quality Assurance, Loss Prevention, Resort Operating Procedures, Guest Service Department Operating Procedure, and Standard Operating Procedures. (15% time)
• Build a “Count On Me” Culture: Continuously exhibit the company’s Count on Me philosophy; be responsive to the needs of our guests, associates and all we come into contact with on the job, be respectful in every way; deliver a great experience. (10% time)
• Performs other duties as needed (5% time)



Qualifications

 

Minimum Requirements and Qualifications
a) Education
• High School diploma or equivalent preferred
b) Training requirements
• N/A
c) Knowledge and skills
• Detail oriented with organizational skills
• Familiarity with cleaning products and equipment
• Ability to read and comprehend routine instructions, short correspondence and memos
• Ability to give high priority to customer service
• Must maintain a professional appearance and a Can-Do, positive attitude towards all guests and staff
• Must be people oriented and able to work independently or with others as needed
d) Technical Skills
• Has knowledge of general cleaning concepts
• Has knowledge of cleaning chemicals
• Has experience with cleaning tools and equipment
e) Job experience
• Six months related housekeeping experience
Unless there is a legal requirement, experience will be accepted for the education requirement.

 

The Company makes every effort to ensure equal employment opportunities for all individuals and abides by EEO and nondiscrimination provisions of all applicable federal, state, and local laws and regulations. If you require a reasonable accommodation to complete an application please email your request to  Mycareer@Wyn.com  and provide the job title and location to which you are applying.



Job
 Housekeeping
Primary Location
 Canada-British Columbia-Whistler
Employee Status
 Regular
Schedule
 Part-time


Organization
 Wyndham Destinations
Job Posting
 Jul 5, 2018, 3:46:25 PM

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