Gucci - Sales Associate

Full Time | Old Montreal, QUEBEC | 7 days

Job Summary

Full Time
Old Montreal
Holt Renfrew

$45,680 Average salary of similar jobs | Check Salary...

Job Description



Gucci - Sales Associate
Location: Holt Renfrew - Montreal (1300 ouest rue Sherbrooke)
Department: Gucci
Cosmetic/Brand Line:
Work Status: Full-Time
# of openings: 1
Project #: 11612


Description

Role Mission:

To provide customers with top quality service by meeting their needs and expectations as well as to increase the brand loyalty by communicating as “Gucci ambassador" the philosophy and the culture of the Brand


Key Accountabilities
  • Serve customers accordingly with Gucci selling ceremony and Retail Excellence
  • Provide exceptional customer service experience by greeting, listening and assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of Gucci history and heritage
  • Guarantee cross and up-selling for all product categories
  • Discuss with clients and give advices on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products
  • Work on clienteling development
  •  Build and strengthen relationships with customers, deal with different nationalities and personalities and put always the customers at ease
  • Ensure qualitative monitoring and updating of customer information, accordingly to the Company tools (CRM), in order to retain actual customers and detect new high potential ones
  • Ensure store functional maintenance and appropriate levels of products on the sales floor, in line with Corporate policies and procedures
  • Ensure the products replenishment and physical inventory of merchandise
  • Follow Company grooming, accordingly with Gucci standards and policies

Key Requirements:

  • Proven experience in a similar role within fashion retail companies
  • Proven ability to drive and exceed individual and store result
  • Deep passion for fashion and luxury
  • Excellent commercial awareness and customers attitude
  • High flexibility and ability to adapt to different customers
  • Team-player mentality
  • Strong communication skills
  • Ability to work in a fast moving and dynamic environment
  • Luxury product knowledge (watches and Jewelry)
  • Fluent in English

Thank you for applying to Gucci. Please note applications will only be accepted online and only those candidates under consideration will be contacted. Gucci is committed to creating a diverse environment and is proud to be an equal opportunity employer.

Please send all resumes to: Xinran.cheng@gucci.com

 

Nous recherchons un(e) vendeur(se) au sein de notre boutique GUCCI de Montreal
Missions du Métier Accueillir la clientèle lui vendre un produit de luxe et la fidéliser dans le cadre de la politique commerciale définie par la Maison et en respectant l'esprit Maison.

Principales Activités

  • Accueil conseil et vente à une clientèle locale et internationale
  • Présentation d'une proposition adaptée et pertinente de l'univers Gucci
  • Conseils personnalisés et orientation de la clientèle dans le but de développer le chiffre d'affaires et le fichier clients
  • Suivi et relance de la clientèle (mailings contacts téléphoniques événements spéciaux...)
  • Constitution d'une clientèle et fidélisation développement et optimisation de l'outil CRM
  • Réapprovisionnement des produits et rangement de la boutique ; réassort suivi et rangement des stocks
  • Préparation et participation aux inventaires

Principales Compétences

  • Respect du produit (art de la présentation)
  • Respect de l'organisation des displays
  • Travail en équipe

Profil souhaité

  • Expérience significative dans la vente
  • Sensibilité produit & mode
  • Anglais courant indispensable
  • Bon niveau de français bonne élocution
  • Très bon relationnel grande capacité d'écoute
  • Sens du service et de la persuasion
  • Bonne présentation




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