Dynamics 365/CRM Functional Configuration Expert

Ottawa West, ONTARIO | about 1 month

Job Summary

Ottawa West
NTT Data

Job Description


Req ID: 108911 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Dynamics 365/CRM Functional Configuration Expert to join our team in Ottawa, Ontario (CA-ON), Canada (CA).

The Case Management Developers/Configuration Specialists will perform the following types of activities, and as defined in approved Task Authorizations,:

Design the implementation of MS Dynamics 365 solution architecture to fulfil business requirements
Design and develop end to end architecture for MS Dynamics and Integration Architecture for a mix of hosted and on-premise systems
Conduct full life-cycle project activities, from analysis, design, implementation, go-live
Assist with the implementation of MS Dynamics based applications by performing duties such as developing and executing test plans and scripts, developing application documentation and establishing user acceptance test criteria
Leverage understanding of MS Dynamics systems to drive technical improvementsParticipate in reviews related to solutions
Carry out general system administrator function of MS Dynamics solutions
Support and drive change process and communication
Liaise and consult with (internal and external) stakeholders to obtain feedback on proposals and assistance in fulfilling project objectives and deliverables.
Provide advice in developing and integrating process and information models between business processes to eliminate information and process redundancies and improve solution effectiveness
Refine the business and the technical solution models supporting common solutions, as required
Support the development of common solution guidelines and tools, as required.

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.


Job Segment: Consulting, CRM, Solution Architect, Technology


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