Client Executive I

Ottawa West, ONTARIO | 20 days

Job Summary

Ottawa West
NTT Data

$110,000 Average salary of similar jobs | Check Salary...

Job Description

Req ID: 97238 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Client Executive I to join our team in Ottawa, Ontario (CA-ON), Canada (CA).

The Client Executive is accountable for the sub P&L, revenue growth, and client satisfaction of one or more fields of play within select named accounts. As the chief steward of the account, the Client Executive is responsible for defining and executing the account strategy, defining and executing pursuit strategies, revenue forecasting, achieving all financial targets, service excellence, and overall client satisfaction. The Client Executive oversees the delivery, management and growth of complex, Global, multi-disciplinary solutions. This position requires industry focus, understanding of diverse solution offerings as well as management of a diverse applications portfolio, leveraging a remote onsite/offshore model that has the ability to interface with executives on multiple levels.
Position Summary:
• Recognized as an expert in Public Sector (Federal) service solutions industry/industries

• Recognized as a thought leader on the industry, the NTT DATA business model and competitors

• Requires strategic agility to interface and successfully influence multiple C-level executives within the customer organization

• Sponsors and institutionalizes new and innovative ways of working in teams to meet customer needs/sales objectives

• Guided by brand and NTT DATA overall strategies

• Models organizational and industry standards in achievement of sales goals

• Ability to manage large national and global accounts

• Typical contact at Director, Director General and Associate Deputy Minister level decision makers

• Strong oral and written communications skills and must possess experience at presenting and leading meetings with senior executives including the C-level suite

• 10+ years of experience of IT services sales/consulting background within the public sector, specifically with the Government of Canada and preferably, the DND.

• Experience managing a book of business and farming for future business

• 10+ years’ experience in forecasting, invoicing, SOW and/or proposal development and deal/pursuit management

• Develop relationships with senior client executives and leverage those relationships to expand NTT DATA’s business through a consultative selling approach

• Drive business development and sales results in assigned account(s)

• Build and deliver creative value-added solutions (leveraging internal and external/partner talent where applicable)

• Ability to cross-sell IT services

• Understand diverse business units and develop/drive strategic initiatives, value propositions and compelling proposals

• Lead account planning efforts and develop strategic account plans

• Use CRM and knowledge management tools

• Financial management capabilities, including strong forecasting ability

• Lead a pursuit team and qualify deals

• Accurately complete monthly financial activities such as forecasting, invoicing, revenue recognition, and accounts receivable


Basic Qualifications:
• Bachelor’s degree or equivalent experience

• 10+ years of experience of IT services sales/consulting background within the public sector

• 10+ years of experience in Client Management

• 10+ years of experience selling IT Services to the Government of Canada

• Excellent written and verbal communication skills

• Ability to travel up to 50% of the time

• Proven success managing annual revenue over $5M with associated P/L responsibility • CSID security clearance at SECRET or higher

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.

Job Segment: Business Development, Consulting, CRM, Sales, Technology

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