Working closely with the Program Manager and Case Work team, assess shelter clients’ individual needs
Meet with clients and assist them in setting realistic personal goals to enable them to move out of the shelter and along the housing continuum to more suitable accommodations
Maintain regular follow-up with each client to achieve their goals
Make appropriate referrals to other services, both in-house and to partner agencies in the community, as necessary
Assist in completing all necessary paperwork
Complete concise and accurate case notes and files on each client
Attend shift change meetings and case conferences as required
Attend staff meetings, training workshops and conferences as required and authorized
Demonstrate familiarity with The Salvation Army Booth Centre’s policies and procedures
Record any appropriate information in Log Books and/or Incident Reports, if appropriate
Be available to offer support to enable the client to maintain his housing, if appropriate
Meet with Program Manager for regular supervision and engage in formal evaluation meetings
Represent The Salvation Army Hamilton Booth Centre in a professional and effective manner
Other duties as assigned by the Program Manager
Minimum of Social Service Worker (SSW) diploma or Bachelor of Social Work (BSW) from a recognized college/university; post graduate studies in a related field would be a definite asset
Minimum of two years of related experience in a social services setting, preferably in a shelter
Excellent oral and written communication skills and effective interpersonal skills
Must be computer literate and efficient in Windows and Microsoft Office Experience using HIFIS preferred
Ability to assist clients to effectively establish, implement and meet their individual life goals, particularly as it relates to their housing
Demonstrated ability to work with the homeless and socially disadvantaged individuals
Demonstrated ability to work with and show compassion to those suffering from mental illness and/or addiction
Maturity and ability to exercise sound judgement and boundaries in a shelter environment
Ability to work with marginalized clients that may harbor anger and resentment towards helping professions
Ability to work both independently and under supervision
Ability to lift/move 40 lbs. (18.14 kgs)
Ability to organize and prioritize multiple tasks in a fast-paced environment
Knowledge of Community-based resources
Possess current First Aid, NVCI and CPR certificates
Provide an original copy of a Background Check with vulnerable sector screening that is satisfactory to The Salvation Army, in its sole discretion, is required. The screening is secured either through the National Canadian Policy Information Centre (CPIC) or through a local police detachment
May require screening through The Salvation Army Abuse Registry
Support for and an understanding of the mission and purpose of The Salvation Army in Canada and the mission statement of The Salvation Army Booth Centre
NOTE: Alternative combinations of education and experience may be considered
This is a full-time (34.5 hours/week) Saturday to Wednesday contract position until February 2019
Interested applicants must respond in writing with a cover letter and resume
We thank all applicants, however, only those candidates to be interviewed will be contacted.
The Salvation Army will accommodate candidates as required under applicable human rights legislation. If you require a disability-related accommodation during this process, please inform us of your requirements.
Internal Applicants, please advise Department Heads of your intentions prior to submitting your application.
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