Bilingual Customer Service Representative(English /French) - Moncton

Fredericton South New Brunswick Provincial Government, NEW BRUNSWICK | 8 months
This position may have expired!

Job Description

  • Day shift - hours between 8AM - 8PM
  • Full Time - 40 hours a week
  • Hourly Rate: $15.08

Job Responsibilities:
  • Responds to and resolves incoming customer inquiries and requests
  • Document processing (processing contracts, sending documents)
  • Prepares customer correspondence, including lien release, statements of account and payout letters;
  • Completes outgoing calls including lease transfer follow-up, payout problems, and any other calls necessary to respond to inquiries or issues.

Job Requirements:
  • 1-3 years of contact center experience
  • Capacity to maintain a customer focus in challenging circumstances and with high call volumes
  • Proficiency in learning new computer systems and solid keyboarding skills
  • Excellent ability to multi-task and attention to detail
  • Good decision making skills with the ability to impact the company in a positive manner
  • Bilingual (English/French)

As a Kelly employee, you’ll have access to premier perks, including:
  • Kelly-sponsored Affordable Care Act health care coverage available to eligible employees
  • Group insurance options*
  • Service bonus plan
  • Holiday pay plan
  • Weekly electronic pay options
  • Online training campus that provides more than 3,000 free courses to help improve and develop skills
  • Exclusive online employee community
  • Employee assistance program available at no cost
  • Corporate discounts

To apply, email your resume to  .

Important information:  These positions are recruited for by a remote Kelly office, NOT your local Kelly branch.  

Interested? Click on the “Apply” button! Your resumé will be forwarded in confidence to a Kelly consultant. We will not share your personal information with our clients without your prior permission.

Not the right opportunity for you? You can create a profile  on our Kelly Career Network to be considered for other positions.

About Us
Kelly Services believes in relationships not transactions. That’s why we’re committed to successfully matching job seekers with the best employers across Canada and around the world. Whether your specialty is science, IT, finance, engineering, marketing, manufacturing, contact centre or business administration, and you’re interested in entry-level or management positions on a temporary or permanent basis, we’ll work with you to understand your likes, dislikes, goals and ambitions, and present you with opportunities that meet your needs. See what we have to offer.

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