Assistant, Personal Shopping

Part Time | Vancouver South Renfrew Collingwood, BRITISH COLUMBIA | 4 months
This position may have expired!

Job Summary

Part Time

$51,623 Average salary of similar jobs | Check Salary...

Job Description



Assistant, Personal Shopping
Location: Holt Renfrew - Vancouver (737 Dunsmuir St.)
Department: Sales - Personal Shopping
Cosmetic/Brand Line: N/A - Not Applicable
Work Status: Part-Time
# of openings: 1
Project #: 11403


Description

 

 

The Assistant, Personal Shopper provides partnership and administrative support to the Personal Shopper.

 

Specific responsibilities include (but are not limited to) the following:

  • Mandarin speaking is an asset
  • Schedule all appointments and maintain calendar of Personal Shopper
  • Review and handle all correspondence including drafting of and producing official client invitations
  • Speak on behalf of Personal Shopper via telephone or email while maintaining superior customer service and ensuring follow-up in a professional and timely manner
  • Maintain Personal Shopper client profiles and information, track and interpret data to ensure accuracy
  • Prepare and coordinate materials and merchandise for all client appointments ensuring standards are maintained
  • Coordinate alterations, product transfers, COG’s, Holds and other services as required
  • Other duties as assigned including errands as deemed necessary to maximize efficiency of Personal Shopper’s schedule/work
  • Maintain merchandising standards in the Personal Shopping Suites and on the selling floor when removing and returning product
  • Ensure the suites meet all Store Readiness requirements including overall maintenance and housekeeping
  • Reduce or eliminate loss through effective loss prevention
  • Attend PK session to become the expert
  • Comply with all Health & Safety policies and requirements

 

The ideal candidate:

  • High School diploma
  • Previous retail experience preferred
  • Advanced proficiency in MS Word, Excel, Power Point, Outlook, Internet

 

The measures of success: 

  • Contribution to financial objectives
  • Individual objectives linked to the achievement of department goals
  • Feedback from internal and external clients
  • Leadership behaviours - all employees at Holt Renfrew are expected to:
    • Inspire with Service
    • Lead with Passion
    • Own it with Pride
    • Earn lasting Relationships

 

 





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