10 days ago | Agribusiness - Precision Ag - Customer Support

Government of Canada Ottawa and Gatineau offices, ONTARIO | about 1 month


$85,000 Average salary of similar jobs | Check Salary...

Job Description


It’s the people that make a difference, and we believe in developing the best – Are you ready for the Challenge?

Grow with us, and have a part in making Huron Tractor the “Right Choice” for our Customers!

Huron Tractor is one of John Deere’s largest partners in Canada, with nine locations servicing Southern Ontarians from East to West.

Our approach to business has always put the customer first. We’re proud to serve a community of customers that spans agricultural and commercial organizations to homeowners, with one of the largest inventories of machines and parts in Canada.

Customer Support Advisor - Precision Agriculture

Location: Exeter, Ontario

Position Type: Full-Time Permanent

This position works within our Precision Ag. Department, reporting to the Department Manager.  The main focus of this position will be remotely assisting customers with troubleshooting their precision products.  

Job Responsibilities

  • Provide remote telematics support for customers on precision products, while providing excellent customer service.
  • Coach users through the precision product applications
  • Assist in educating customers and staff on using precision products in classroom sessions.
  • Plan and execute demonstrations to prospective customers
  • Continuous in season remote support to customers that have purchased new systems or are under support agreements. This may include weekends and evenings during planting and harvest season.

Qualifications

  • Experience in a customer support role, a role within agriculture is preferred but not required.
  • Strong technical ability, and proficient knowledge of database software, and computer application systems.
  • Exceptional self-starting abilities
  • Strong communication and organization skills
  • Laptop and cellphone will be provided
  • College diploma or equivalent in related technical, agricultural, or mechanical program preferred

Please forward resumes with cover letter stating how your qualifications and experience fit with the position.  Apply in confidence by clicking on APPLY TO THIS POSITION at the top of this Job Posting no later than August 31, 2018 by 4:00 pm. We thank all for applying however only those selected for an interview will be contacted.

Huron Tractor is an equal opportunity employer and welcomes applicants from all backgrounds to apply
“Accommodations will be made for applicants with disabilities”


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